Simple, Transparent Pricing
Choose the plan that fits your team. Upgrade or downgrade anytime.
MonthlyAnnual Save ~17%
Starter
For small teams exploring AI-powered support
$590/year
- 500 AI-resolved tickets/month
- 2 agent seats
- 1 knowledge base source
- Email channel only
- Basic analytics
- Community support
- 30-day conversation history
- Standard response templates
- No smart escalation
- No sentiment detection
- No API access
Most Popular
Pro
For teams that need intelligent automation at scale
$1790/year
- Everything in Starter, plus:
- 5,000 AI-resolved tickets/month
- 10 agent seats
- Unlimited knowledge base sources
- Email, chat, and Slack channels
- Smart escalation engine
- Sentiment detection
- Priority support (4h response)
- Advanced analytics & reporting
- Custom workflow automation
- SSO integration
- Unlimited conversation history
Enterprise
For large support organizations with complex needs
Custom
- Everything in Pro, plus:
- Unlimited AI-resolved tickets
- Unlimited agent seats
- Full API access and webhooks
- Custom AI model fine-tuning
- Dedicated infrastructure
- 24/7 premium support
- HIPAA and SOC 2 compliance
- Data residency options
- Dedicated success manager
- Custom SLA
- On-premise deployment option
Compare Plans
AI & Automation
| Feature | Starter | Pro | Enterprise |
|---|---|---|---|
| AI-Resolved Tickets | 500/mo | 5,000/mo | Unlimited |
| Smart Escalation | ✗ | ✓ | ✓ |
| Sentiment Detection | ✗ | ✓ | ✓ |
| Custom AI Training | ✗ | ✗ | ✓ |
Channels & Integrations
| Feature | Starter | Pro | Enterprise |
|---|---|---|---|
| ✓ | ✓ | ✓ | |
| Live Chat | ✗ | ✓ | ✓ |
| Slack / Teams | ✗ | ✓ | ✓ |
| API Access | ✗ | ✗ | ✓ |
Team & Management
| Feature | Starter | Pro | Enterprise |
|---|---|---|---|
| Agent Seats | 2 | 10 | Unlimited |
| Knowledge Sources | 1 | Unlimited | Unlimited |
| Workflow Automation | ✗ | ✓ | ✓ |
| SSO | ✗ | ✓ | ✓ |
Security & Compliance
| Feature | Starter | Pro | Enterprise |
|---|---|---|---|
| Encryption | ✓ | ✓ | ✓ |
| Audit Logs | ✗ | ✓ | ✓ |
| Data Residency | ✗ | ✗ | ✓ |
| HIPAA Compliance | ✗ | ✗ | ✓ |
Pricing Questions
Yes, upgrade or downgrade anytime. Changes take effect immediately with prorated billing.
All major credit cards, PayPal, and wire transfer for Enterprise plans.
No setup fees on any plan. Enterprise onboarding is included at no extra cost.
Yes, all plans include a 30-day money-back guarantee — no questions asked.